Four Steps Entertainment respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and the choices you have. We collect only what is needed to manage your bookings and improve our services.
1. Information We Collect
When you make a booking or submit an enquiry we may collect your name, phone number, email address, the branch and date you select, the number of participants, and the details of your request. We also collect limited technical data such as your approximate location and device type to keep our services secure.
2. How We Use Your Information
We use your information to process and confirm bookings, to contact you about your reservation or enquiry, to verify payments, to maintain the safety and security of our venues, and — only where you have opted in — to send you occasional updates about offers and events.
3. Consent & Marketing
We only send marketing communications to guests who have actively opted in. You can withdraw your consent at any time by contacting us, and we will stop sending you marketing messages.
4. Sharing Your Information
We do not sell your personal data. We share information only with trusted service providers who help us operate our business (for example, hosting and communication tools), and only to the extent necessary, or where required by Saudi law.
5. Data Retention
We keep your personal data only for as long as needed to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.
6. Your Rights
Subject to applicable Saudi data-protection regulations, you may request access to the personal data we hold about you, ask us to correct inaccurate data, or request its deletion. To exercise these rights, please contact us using the details below.
7. Security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No system is completely secure, but we work continuously to safeguard your information.
8. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact us via the details on our Contact page.